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Eclantiqx
Contact us

Digital Transformation

Comprehensive Pega Technology Services

A Global Leader in Pega-Powered Digital Transformation

At Eclantiqx, we help Fortune 500 companies and fast-growing innovators achieve operational excellence with Pega’s automation platform. Our certified experts, located worldwide, provide reliable speed, quality, and innovation wherever you do business. Our client-focused approach and global expertise make us a trusted transformation partner.

Pega Consulting & Advisory

  • Vision-led consulting and outcome-driven delivery.
    We offer strategic guidance to align Pega capabilities with your target business outcomes.
    Our services include:
  • Best practices on implementing Agentic AI to align with business objectives
  • Enterprise architecture and platform strategy advice
  • Legacy application transformation acceleration
  • Constellation consulting and user experience transformation accelerators
  • Process discovery and capability modelling
  • ROI-driven business case development
  • Implementation roadmaps aligned to KPIs
  • Pre-built industry frameworks and best practices
  • Accelerate value while minimizing transformation risk.
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Our Clients
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Pega Application Development

  • Agile, Scalable, Future-Ready Applications
  • We build solutions that capitalize on Pega’s innovative AI and user experience features to meet and exceed the desired business outcomes.
  • Capabilities:
  • Constellation, Pega GenAI, Agentic Process Fabric and CDH-powered personal engagement
  • Delivery of reusable components
  • The establishment and operationalization of Pega Centers of Excellence
  • Omni-channel functionality to enhance customer and colleague experience
  • Technical governance, security and compliance readiness
  • Serving BFSI, Telcos, Healthcare, and Public Sector clients.

Pega Upgrade & Migration

  • Seamlessly transition to the take advantage of the very latest Pega innovations
    We enable smooth, low-risk platform upgrades and cloud migrations to modernize and future-proof your Pega ecosystem.

Services

  • Upgrades to latest Pega Infinity releases and eliminate technical debt
  • Cloud migration (including Pega Cloud)
  • Environment and data migration
  • Automated regression and performance testing
  • Post-upgrade support and enablement
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Constellation UI Modernization

  • Constellation readiness assessments
  • Migration from traditional UI to Constellation
  • View-based redesigns with dynamic components
  • Authoring and provide user training
  • Eclantiqx build your Pega estate to be innovative, modern, maintainable, and visually dynamic.
  • Constellation readiness assessments and planning
  • Migration from traditional UI to Constellation's view-based model
  • Redesign of legacy UI with Constellation design principles
  • Enablement of embedded UX patterns and dynamic UI components
  • Training on new Constellation authoring experience

Pega End-to-End Delivery

  • Holistic transformation from vision to value
    We manage entire Pega program lifecycle - from discovery to production and beyond - delivering predictable outcomes at scale.

Product Expertise:

  • Smart Investigate (SI)
  • Smart Dispute (SD)
  • Client Lifecycle Management / Know Your Customer (CLM/KYC)
  • Pega CDH for real-time personalised customer engagement
  • Pega Customer Service (CS)
  • Pega Collections
  • Your trusted partner for successful end-to-end Pega delivery.

Pega GenAI Blueprint

  • Design Smarter, Faster, and Predictably
    With Pega GenAI Blueprint, our teams design and model business solutions using industry best practices—accelerating discovery, clarity, and business-IT alignment.
    Key Capabilities:
  • AI-assisted design and process modeling
  • Blueprint-based collaboration for rapid ideation
  • Generation of application templates, case types, and workflows
  • Support for center-out business architecture
  • From idea to design—accelerated with Pega GenAI Blueprint.
  • Intelligent agents orchestrating seamless workflows
    Inspired by Pega Infinity '25, we extend your platform with Predictable Agentic AI to achieve seamless autonomy, transparency, and interoperability.
    Agent Types:
  • Design Agents: Create workflows aligned with best practices
  • Conversational Agents: Handle tasks via chat, voice, or messaging
  • Automation Agents: Perform document analysis, OCR, IDP and auto-case creation
  • Knowledge Agents: Drive smarter decisions via internal insights
  • Coach Agents: Provide in-flow employee guidance
  • Agentic Process Fabric: Connect agents, systems, and data for end-to-end orchestration
  • Predictability. Visibility. Scalable AI with human-in-the-loop control.

Agentic AI and Predictable Automation

Intelligent Automation & RPA

  • AI-Driven Automation for the Enterprise
    Combine Pega with RPA, NLP, AI and CDH to create intelligent, self-learning and self-optimizing workflows.
    Capabilities:
  • Integration with AI/ML models and decision strategies
  • Predictive analytics and engagement optimization
  • NLP-powered case triage and creation
  • Intelligent RPA bot lifecycle management
  • Next-best-action models and accelerators
  • Turn automation into enterprise intelligence.
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DevOps & CI/CD for Pega

  • Faster Releases. Greater Control. Better Quality.
    We streamline development and deployment through DevOps tailored for Pega environments.
    What We Deliver:
  • DevOps strategy and secure CI/CD architecture
  • Integration with Jenkins, GitLab, Azure DevOps and more
  • Automated code validation and environment provisioning
  • Secure release governance and rollback protocols
  • Automated Testing and Auto Deployments
  • Reduce time-to-market while improving delivery confidence.

Global Support & Managed Services

  • 24x7 follow-the-Sun support model
    Our global Pega support model ensures continuous optimization, stability, and SLA-driven excellence.
    Support Offerings:
  • 24x7 monitoring and incident resolution
  • Performance tuning and health checks
  • Rule and data fix deployments
  • Release and environment support
  • Multilingual L1–L3 tiered support
  • Operate securely, globally, and uninterrupted.

Why Global Enterprises Choose Us

Global Delivery Presence
US, UK, India, APAC, Middle East

Certified Talent Pool
LSAs, Delivery Leads, UX architects, SSAs, BAs, RPA and Decisioning Experts

Product Mastery
SI, SD, CLM/KYC, Collections, CDH ,Customer Service

GenAI + Predictable AI
Blueprint, Agents, NLP, Insights

Accelerators by Industry
BFSI, Healthcare, Telecom, Public
Sector

Proven Record
100+ Pega programs delivered across 25+ countries

Whether you’re a startup or an enterprise, we partner with you to co-create solutions that are bold, adaptive, and future-proof.

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ISO certifications

CMMI Certifications

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