PEGA

Industry - Public Sector

Region - Middle East

End-to-End Investment Management and Property Lease Process: Streamlining Rural Affairs in the Middle East

Core takeaways

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Business challenge

The existing manual processes for handling investment management and property leases were fragmented and inefficient. The absence of automated routing meant that cases were often re-opened due to errors, and the overall workflow was disjointed. This led to delays in contract extensions, lease renewals, and internal approvals, hampering productivity and increasing the likelihood of errors.

Solution overview

Eclantiqx built a comprehensive digital platform that enabled users to log in via a cloud-hosted web application and initiate various lease processes. The system automatically captured user data, fetched additional details from integrated sources, and routed applications to the appropriate departments based on predefined business logic. Real-time dashboards, mobile API integrations, and secure authentication mechanisms ensured that all processes were streamlined and transparent.

Key success metrics