PEGA

Industry - Public Sector

Region - Middle-East

Digitized Property Registration and Invoice Generation: Modernizing Rural Affairs (Middle-East).

Core takeaways

group-asian-multiethnic-business-people-working-with-brain-virtual-screen-connecting

Business challenge

Manual property registration and subsequent invoice generation were labor-intensive and prone to delays. The absence of an automated workflow resulted in inconsistent processing, slow turnaround times, and an inability to dynamically handle monthly disclosures and invoice creation based on varying license issue dates.

Solution overview

Eclatprime leveraged Pega Infinity to build a system that allowed property users to register using their license numbers and automatically generated disclosure cases up to the current month. The system processed monthly occupancy data uploads and created invoices in accordance with predefined business logic. Automated routing ensured that admin users could review and approve disclosures quickly, while real-time dashboards provided transparency and tracking.

Key success metrics