PEGA

Industry - Financial Services

Region - Australia

Transforming Corporate & Asset Finance Loan Origination: A Trusted Australian Investment Bank.

Core takeaways

Business metaverse working with virtual innovation Operations Management involving business process and Problem Solving, Workflow, Monitoring and Evaluation, quality control

Business challenge

The loan origination process for corporate and asset finance was plagued by lengthy manual procedures, high operational costs, and revenue leakage. The involvement of multiple legacy platforms and disparate business rules created bottlenecks that delayed approvals and adversely affected customer experience. Additionally, manual review processes increased the risk of errors and further slowed down the overall process.

Solution overview

Eclatprime developed a unified solution that automated every step of the loan origination process. When a loan application was received, the system checked customer availability (new or existing) and validated all necessary information. Underwriting was automated, documents uploaded by customers were validated in real time, and credit decisions were recorded automatically. The solution integrated with SAP systems to update loan account details and generate repayment schedules, followed by automatic contract letter generation and distribution.

Key success metrics