The biotechnology corporation’s manual management of regulatory protocols was inefficient and prone to delays. Without automated work queues or ranking mechanisms, protocols were assigned via emails and manual tracking, leading to confusion, missed deadlines, and a lack of accountability. This complexity hindered the organization’s ability to streamline regulatory compliance.
Eclatprime developed a Pega-based application to digitize the entire protocol management process. The solution automatically imported protocols submitted via the portal, allowed an admin manager to assign protocols to appropriate departments, and created designated work queues for committee reviews. Integration with MS Outlook provided automatic email notifications and calendar slots for scheduling reviews. Additionally, the system captured detailed audit trails to ensure compliance and enable report generation.
